Deposit & Cancellation policy for the winter season
A deposit of 30% of the agreed room rate inclusive of tax payable by credit card is requested to confirm your booking (please provide your credit card number with expiration date) or a deposit via bank transfer.
- 2 weeks before agreed arrival: refund of the deposit minus CHF 200.- handling fee (for bookings over New Year's 4 weeks prior to arrival)
- up to 7 days before agreed arrival: 30% of the agreed room rate
- up to 1 day before agreed arrival: 70 % of the agreed room rate
- from 1 day before arrival/late arrival/early departure: 100 % of the agreed room rate
Travel Cancellation Insurance: You never know! We recommend purchasing Travel Cancellation Insurance in order to protect you from unforeseen costs. Please contact your insurance agency.
For any other situations, the general terms and conditions of Hotellerie Suisse apply.